SHOP SAFE AND SECURE
***PLEASE NOTE: Subject to stock availability, any orders placed before 1st December will be delivered before Christmas.
St Andrews.com uses a range of suppliers for our Products. Shipping to outside of the UK can take between 7 and 28 days to reach its destination. This is dependent upon the product ordered, but in most cases we will ship within 14 days of the order. Our logo merchandise is embroidered on a per order basis and is never held in stock - this protects the exclusivity of the products and ensures that your purchase is specially prepared for you.
At St Andrews.com we want you to enjoy your shopping experience safe in the knowledge that any information that you provide us with, whether it be credit card information or personal information, is only accessible by you (after you have entered your password).
We have two guarantees for your total peace of mind:
100% Credit Card Security Guarantee StAndrews.com guarantee that every credit card transaction that you make at St Andrews.com, is 100% safe. St Andrews.com uses SagePay - industry leaders in secure e-shopping.
For millions of people around the world, SagePay is the way to pay - trusted and secure.
The purchase area of our site is secure; this means that we utilise industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of critically sensitive information like your credit card details. Information passed between your computer and our payment gateway cannot be read in the event it is intercepted by someone else.
Did you know? The risk of credit card fraud is 100 times greater when you hand your card to the waiter in a restaurant than when you shop on the Internet! Modern day encryption technology, used by many Internet stores similar to ourselves, virtually eliminates credit card fraud on the Internet.
The St Andrews.com Information Privacy Guarantee St Andrews.com is committed to protecting your privacy. We gather personal information from you (always at your discretion) in order to make your shopping experience more convenient. This also enables you to quickly find information on St Andrews.com and notify you of new products and special promotions.
We protect the privacy of this information using our highly secure, password-protected servers. The information you provide will be kept confidential and used to support your customer relationship with St Andrews.com.
Cookies:
At St Andrews.com we use a common Internet technology called “Cookies”. Cookies assign a unique identification to your computer and store the detail on only YOUR computer's hard drive via a facility in your Web browser. On arrival at the StAndrews.com website, these cookies then "handshake" with our system, and identify you, making it extremely quick for you to login. Cookies also save you time by storing your personal information (such as delivery information, address, name etc,) so that you do not have to re-enter this upon every visit. As this information is stored on only YOUR hard drive, it makes it totally safe.
Cancellations:
You can cancel and withdraw from your order within 2 weeks of receiving your goods. No reason is necessary for the withdrawal, which may be given in writing (an e-mail will suffice) or by returning the goods (at our risk). This right will have been fulfilled if you return the goods before the expiry of this period to
St Andrews.com Ltd, 3 Anderson Street, Port Glasgow, PA14 5EP
We will pay the costs of returning the goods for you if the total value of your order exceeded 40 GBP.
Please note that the telesales law forbids the return of certain goods
Guarantee:
The guarantee is given in accordance with legal requirements. Any additional guarantee statements are contained in the product descriptions.
Data protection:
We store and process customer data in accordance with the current legal requirements of the Federal data protection law, the telecommunications laws and the teleservices protection law.
You are entitled to receive information and to amend, block and delete your stored data. Please contact enquiries@standrews.com.